Contact Us

Can We Help?

If you have any questions please do not hesitate to get in touch with us, our team of dedicated experts are here to help.

If you have any questions, please either fill in the form below, click the Chat button to chat to our friendly customer care team, or email us to get in touch. We aim to reply to all written correspondence within 24 hours.

We have a fully trained UK based customer service team that are here to help you.

We all know that sometimes there may be one or two hiccups, so to ensure that you have the best online shopping experience ever we have our customer service team at hand. 


Office Opening Hours...

Monday - Friday 9am - 5pm

Saturday- 8am - 4pm

Sunday- 8am: 4pm


We accept all major credit and debit cards.

Our Address...

UK Water Features
Unit 9 Strafford industrial Park
Gilroyd Lane
S75 3EJ

(Please note that our garden showroom has now closed to focus more on expanding our online mail order business)


Please note that orders cannot be collected from our warehouse due to health and safety implications. Orders must be placed online.



Our registered address is: Direct Global Trading, Unit 9 Strafford industrial Park, Gilroyd Lane, Dodworth, Barnsley, S75 3EJ

UK Water Features is part of Direct Global Trading Ltd. Registered in the UK no. 6419337, VAT registered 923 3650 36.