Contact Us

If you have any questions please do not hesitate to get in touch with us, our team of dedicated experts are here to help.

We all know that sometimes there may be one or two hiccups, so to ensure that you have the best online shopping experience ever we have our customer service team at hand. 

Live Chat

The best way to contact is via Live Chat, this can be found just to the bottom right of your screen. (A little blue icon with a message bubble!)

If we are online you can chat away. If we are away you can send a message which we will pick up as soon as we come back online.

Send a Message

If you have any questions, please either fill in the form below. We aim to reply to all written correspondence within 24 hours.


Our Opening Hours...

Monday - Friday 9am - 5pm

Saturday & Sunday  8am - 4pm


Our registered address is: Direct Global Trading, Unit 9 Strafford industrial Park, Gilroyd Lane, Dodworth, Barnsley, S75 3EJ (Please note we do not have a shop nor can orders be collected. We offer delivery across the UK)

UK Water Features is part of Direct Global Trading Ltd. Registered in the UK no. 6419337, VAT registered GB923365036.