Contact Us

If you have any questions please do not hesitate to get in touch with us, our team of dedicated experts are here to help.

We all know that sometimes there may be one or two hiccups, so to ensure that you have the best online shopping experience ever we have our customer service team at hand. 

Live Chat

The best way to contact is via Live Chat, this can be found just to the bottom right of your screen. (A little blue icon with a message bubble!)

If we are online you can chat away. If we are away you can send a message which we will pick up as soon as we come back online.

Send a Message

If you have any questions, please either fill in the form below. We aim to reply to all written correspondence within 24 hours.

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Your Enquiry: Please select General: I have a general enquiry Feedback: I would like to give you feedback on your website/service Voucher: I seem to be having a few problems entering a voucher code Voucher: Where do I enter my voucher code? Shopping: I'm having website problems Shopping: I'm having a problem at checkout Shopping: I would like a copy of a VAT invoice for previous order Delivery: Where is my order? Delivery: I placed an order but have no order confirmation. Delivery: I have a question about international shipping. Delivery: Do you ship to my location? Returns: Product Received : Item Faulty. Returns: Product Received : Item Incorrect. Returns: Product Received : Something is missing. Returns: Product Received : Item not as described. Returns: I am chasing a return which has already been sent back. Returns: I have a question about my return which has been refunded/replaced.

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Our Opening Hours...

Monday - Friday 9am - 5pm

Saturday & Sunday  8am - 4pm

 

Our registered address is: Direct Global Trading, Unit 9 Strafford industrial Park, Gilroyd Lane, Dodworth, Barnsley, S75 3EJ (Please note we do not have a shop nor can orders be collected. We offer delivery across the UK)