Contact Us

Can We Help?

If you have any questions please do not hesitate to get in touch with us, our team of dedicated experts are here to help, no matter which way you choose to contact us.

If you have any questions, please either fill in the form below, email or phone us to get in touch. We aim to get back to you with in 24 hours (during the working day this will be just a couple of hours!)

We have a fully trained UK based customer service team that are here to help you.

We all know that sometimes there may be one or two hiccups, so to ensure that you have the best online shopping experience ever we have our customer service team at hand. 


Office Opening Hours...

Monday - Friday 9am - 5pm

Saturday- 9am - 5pm

Sunday- 10am: 4pm

If you call outside these hours simply leave a message and we will get back to you in the morning.


We can take orders over the phone too! Accepting all major credit and debit cards.

Simply call 01226 388889.

Our Address...

UK Water Features
Unit 9 Strafford industrial Park
Gilroyd Lane
S75 3EJ

(Please note that our garden showroom has now closed to focus more on expading our online mail order business)

P: 01226 388 889


Please note that orders cannot be collected from our warehouse due to health and safety implications. Orders must be placed online or by calling 01226 388889 where one of our team will be happy to help.



Our registered address is: Direct Global Trading, Unit 9 Strafford industrial Park, Gilroyd Lane, Dodworth, Barnsley, S75 3EJ

UK Water Features is part of Direct Global Trading Ltd. Registered in the UK no. 6419337, VAT registered 923 3650 36.
Our other brands include UK Christmas World and Garden and Home Shop.