Our guarantee to you

Here at UK Water Features we want you to be satisfied with your purchase.

We fully comply with your rights to return items under the ''Distance Selling Regulations''.

All our products come with at least a 1 year warranty. 

Several ranges on our website now come with a 2 year warranty and this is clearly marked on the individual product page.

Full details on returning an item for an refund or exchance can be found 'here'.

We care about our customers

The bulk of our business growth has been down to ''word of mouth'' from the thousands of satisfied customers.

We do genuinely care about each and every customer and will always look to discuss any issues with items purchased even outside standard warranty periods.

If you would like to speak to us about any issue you may have we are here to help.

How to get in touch?

You can use the ''Live Chat'' on site during the day, our advisors can answers any questions you may have within a few minutes.

Call our customer care team: 01226 388889

Email our customer care team: info@ukwaterfeatures.com

Write to us:

UK Water Features, Unit 1a Metro Trading Centre, Barugh Green, Barnsley, South Yorkshire, S75 1JT

Direct Global Trading Ltd. Registered in the UK no. 6419337, VAT registered 923 3650 36.