Description

Important information about the delivery of your new water feature...

Delivery of the water feature is made by a pallet network who will normally call before delivery to make sure the day is convenient. Deliveries are made Monday to Friday and can only be to the nearest kerbside. On most occasions the driver will tend to take the pallet as far as he can but this has to be on solid level ground.

If you require any help with this or any other item on our website you can speak with one of our friendly customer care team via live chat, or email us at info@ukwaterfeatures.com

Please note that we aren't able to offer any extension cables for this feature due to the type of connection on the feature. The 10 metres of cable included would be the longest we could offer. 

Caring for your water feature... Fill the fountain with sufficient water to ensure the pump is well submerged. We advise that you clean and top up the water on a regular basis. Adding an algae prevention treatment to the fountain will avoid the build up of algae and keep the water clean and clear. This can be added to your shopping basket as an accessory.

Always shut off the power before cleaning and maintaining the pump. Never allow the fountain pump to run dry. It is not recommended to leave the fountain running constantly. We suggest turning the fountain on/off when required.

Preparing your water feature for the Winter... Never allow ice to form in any part of the feature, as the force of the ice forming will cause cracking. Drain and clean all bowls etc and apply a fountain protection cover (this can be added to your shopping basket). For total protection and to prolong the life of the paint finish, drain the fountain and store indoors. The pump should be disconnected from the mains supply, removed from the fountain and cleaned by following the instructions which come with each fountain.